Faq

Q: Are the products limited edition?
A: Yes. Each piece is part of a limited offering. Erin Elizabeth Artist does not operate in mass production. We’ve carefully partnered with exceptional printers after rigorous testing to ensure quality and energy integrity. Prints are retired over time, so if one speaks to your soul—don’t wait.

Q: Can I track my order?
A: Yes, tracking information will be provided via email once your order is on its way.

Q: What materials are used for your art prints and canvases?
A: Every piece is crafted with intention and care. Materials vary by product and are listed in each item description. We work exclusively with trusted, high-quality sources that reflect the value of the artwork itself.

Q: Do you offer international shipping?
A: Absolutely. Our global print partners ensure your order is fulfilled close to home -wherever that may be - minimizing delays and avoiding unexpected customs duties and tariffs. You can enjoy your artwork from any corner of the world.

Q: Can I return or exchange a product?
A: Our pieces are custom made or custom ordered. Your experience matters deeply to us. If there is an issue with your order, please contact our team within 14 days of delivery. We will lovingly support you through a return or exchange if applicable.

Q: How are your products packaged?
A: With reverence. Each item is carefully wrapped to protect its integrity and arrive ready to inspire—from our hands to your sacred space.

Q: Can I request a custom order or commission a specific piece?
A: At this time, we do not offer commissioned work. The only way to access custom art is through our Intuitive Soul Art experience. Otherwise, our curated collections are intended to find their way to those they’re meant for.

Q: How can I contact customer support?
A: We’re here for you. Reach out any time on the CONTACT US page and a member of our small, intentional team will assist you with heart.